GuideCenter Mobile Expired Password

Incident Report for Finlife Client Experience Status

Investigating

We are currently experiencing an issue where some users are unable to log in, with passwords not being accepted. In many cases, users are prompted with an error message requesting a password reset on the GuideCenter website.

Our technology team is actively investigating the root cause and working to restore normal functionality as quickly as possible.

We will provide updates as more information becomes available.

Posted Jun 01, 2026 - 12:47 PDT

This incident affects: GuideCenter.